Contact Support

Thanks to conversations with researchers, we continue to refine SnapGene and add new capabilities. We want to hear from you!

Your name: Your email:
How can we help?
What went wrong?
Please be as specific as possible.
How did it happen?
Step-by-step instructions will help us to reproduce the bug.
Attach files:
Sequence files or screenshots can be attached.
We would appreciate copies of sequence files that illustrate the bug.
Screenshots are also quite helpful.

If you would like SnapGene to be able to read a particular file format, please attach example files.
SnapGene version: Operating system:
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